Current Job Openings
Department Coordinator for Internal Medicine
At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.
Because life is better with pets.
We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.
With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:
- Local autonomy with national support
- Career mobility and development opportunities
- A collaborative, inclusive environment where your wellbeing comes first
You care for pets. We care for you.
Position Overview
- As a Department Coordinator, you will be part of a team that handles incoming phone calls to the hospital. Additionally, you will serve as a liaison for your assigned specialty department(s), overseeing administrative tasks such as schedule management, record requests, and document scanning/uploading.
Key Responsibilities
- Client service
- Answering telephones
- Making appointments
- Maintaining electronic medical records
- Pharmacy and retail sales
- Maintenance/housekeeping
- Financial responsibilities such as collecting deposits/payments and balancing cash drawer
- Assisting assigned specialty departments.
Qualifications (Required)
- Prior experience in a veterinary hospital is mandatory.
- Minimum of 2 years of experience in fast-paced customer service, preferably in the veterinary/medical field.
- Proficiency in working with high-volume multi-line phone systems.
- Familiarity with common veterinary medical terminology and the ability to recognize signs and symptoms indicative of emergency patient conditions.
- High school diploma or equivalent.
Preferred Skills (Nice to Have)
- Excellent communication and client service skills with proper phone etiquette.
- Strong team-oriented work approach.
- Accurate handling of financial transactions.
- Organized, and people-oriented.
- Demonstrates sound decision-making and multitasking abilities in high-stress environments.
- Comfortable working with animals.
- Experience with Idexx Cornerstone software is a plus!
Schedule:
- Varies, 4-5 days per week depending on department
- Schedules are available 2-4 weeks in advance
What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:
- Medical, dental, and vision insurance
- Paid Parental Leave (birth, adoption, foster)
- 401(k) with discretionary contribution
- Team Member Pet Discounts
- Emotional wellbeing support — including Calm app access and 24/7 EAP
- CE stipends and career development resources
- Grant Circle — a relief fund for team members facing personal hardship
- Local hospital culture backed by national resources
At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Why Consider Our Gaithersburg Hospital?
At Veterinary Referral Associates, our team members all share the same passion for making and keeping animals healthy.
Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care.
We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you.
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We invite you to explore your veterinary career options with Veterinary Referral Associates, where you'll be a respected member of a team that loves animals and values the contributions from every individual on the team.