What To Do In An Emergency
The process will be easier for both you and your pet if you know what to expect at our emergency veterinary clinic. Here are the steps you should follow:
Call Ahead If You Can
We understand that in an emergency, you may be unable to call us in advance, but it's always best if you can.
Get To Our Office Right Away
One of our team members will show you to an exam room. If you have not already done so, you'll be asked to complete our New Patient Form. A veterinary technician will triage your pet, then a veterinarian will perform a full exam.
Once your pet has been assessed, our highly trained veterinarians will develop a treatment plan so your pet will receive the best possible treatment. We will keep your primary care veterinarian updated with your pet's medical history to ensure seamless, integrated care that meets your pet's needs.
Animal Emergency FAQs
Emergency veterinary care involves the treatment of animals in situations which require immediate medical attention, or could potentially be life-threatening.
- What is considered an emergency?
These situations are considered emergencies and will require immediate care. If your pet has had an accident, or is experiencing any of these symptoms, bring them to our emergency office straight away.
- Obvious signs of extreme anxiety or pain
- Bleeding that hasn't stopped, or severe bleeding
- Choking, difficulty breathing or continuous coughing/gagging
- Injuries to the eye(s)
- Pain associated with passing feces or urinating, or inability to pass feces or urinate
- Bleeding from nose, mouth, rectum, or blood in urine
- Staggering and/or seizures
- Severe lameness, fractured bones or inability to move legs
- You know or suspect your pet has ingested something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.)
- Refusal to drink for 24 hours or more
- Severe vomiting or diarrhea; more than two episodes in 24-hours
- Heatstroke or heat stress
- What emergency services do you offer?
At our emergency clinic, we offer state-of-the-art emergency care for your four-legged family members. We are equipped to provide specialized diagnostics, a complete range of surgical services, and hospitalization.
- Do I need to call ahead?
If you can, it's always best to call us ahead of your arrival, but we understand emergency situations can develop very quickly and that this is not always possible.
If your situation does not allow time for you to call, please do not hesitate to bring your pet to our clinic for immediate veterinary medical attention.
- When is your emergency clinic open?
We are open 24 hours, 7 days a week, 365 days a year (including holidays).
- How long will we have to wait to see the vet?
A veterinary emergency hospital is very similar to a human emergency department — the pace can be unpredictable and you may have to wait.
We are not able to predict which cases we will see and when they will arrive, but we will prioritize cases based on medical need.
You'll find a comfortable area for waiting, and we will do our best to keep you updated about wait times and the status of your pet.
- Will you keep in touch with our primary care veterinarian?
Yes, we will keep your primary care veterinarian updated with your pet's medical history and files to ensure your pet receives seamless, integrated care.
Our Emergency Veterinary Team
Our emergency veterinary team is equipped and qualified to provide attentive emergency care 24 hours, 7 days a week, 365 days a year.